Keep the systems you depend on updated, monitored and backed up.
Websites and applications decay without care: dependencies age, security issues appear, performance drifts. A maintenance agreement puts a named team on it, with monitoring, backups, updates and a response commitment written down.
Start with a consultation
Tell us what you are trying to fix. You get a written assessment and, if there is a fit, a scoped proposal.
Request a consultationDoes this sound familiar?
- Nobody is responsible for updates until something breaks.
- You find out the site is down from a customer.
- The last backup is of unknown date and has never been restored.
- Small changes wait weeks because there is no one to ask.
What you get
Operate
- Uptime and error monitoring with alerts
- Core, plugin and dependency updates with testing
- Encrypted backups and periodic restore tests
- Performance and Core Web Vitals checks
Protect
- Security review and vulnerability patching
- Access review and MFA enforcement
- Incident response support
Improve
- Content and small change requests within an agreed allowance
- Monthly report of work done and recommendations
- Priority access to the development team
How we approach it
Platforms we commonly work with
- Uptime and error monitoring
- Hostinger, Cloudflare and cloud hosting consoles
- WordPress, Next.js and Node.js stacks
Named for scope, not as endorsements.
Step 1: Onboard
Access, documentation, backups and monitoring set up in the first week; a baseline report shows the starting point.
Step 2: Run
Scheduled updates and checks; alerts handled within the agreed response window.
Step 3: Report
A monthly summary of incidents, updates, performance and what to fix next.
A good fit when
- Your website or application matters to revenue and nobody in-house owns it.
- You want predictable cost and a named point of contact.
Probably not the right fit when
- The site is static and changes once a year; a lighter arrangement may be enough.
Questions about maintenance & support
Do you maintain sites you did not build?
Yes, after an initial assessment so we know what we are taking on and can fix urgent issues first.
What is the response commitment?
It is defined in the agreement by severity: outages are treated as urgent, routine requests are scheduled. We do not advertise response times we cannot meet.
Tell us the problem. We will tell you, in writing, what we would do about it.
A senior consultant reviews every request and replies within one business day.